Mile Cross Primary School

Confidentiality Policy

Rationale and statement on the importance of confidentiality

At Mile Cross Primary School we believe that:


·      The safety, well-being and protection of our children are the paramount consideration in all decisions staff at this school make about confidentiality. The appropriate  sharing of information between school staff is an essential element in ensuring our children's well-being and safety.


·      It is an essential part of the ethos of our school that trust is established to enable children, staff, and parents/carers to seek help both within and outside the school and minimise the number of situations when personal information is shared to ensure children and staff are supported and safe


·      Children, parents/carers and staff need to know the boundaries of confidentiality in order to feel safe and comfortable in discussing personal issues and concerns, including sex and relationships.


·      The school's attitude to confidentiality is open and easily understood and everyone should be able to trust the boundaries of confidentiality operating within the school.


·      Issues concerning personal information including sex and relationships and other personal matters can arise at any time.


·      Everyone in the school community needs to know that no one can offer absolute confidentiality around Safeguarding concerns.


·      Everyone in the school community needs to know the limits of confidentiality that can be offered by individuals within the school community so they can make informed decisions about the most appropriate person to talk to about any health, sex and relationship or other personal issue they want to discuss.


This policy was agreed by the school's Governing body, and has been widely disseminated to staff, children, parents and carers and partner agencies.

It forms part of the induction of all new staff, including voluntary staff/helpers and is reviewed every 2 years.




Definition of Confidentiality


The dictionary definition of confidential is "something which is spoken or given in confidence; private, entrusted with another's secret affairs"


When speaking confidentially to someone the confider has the belief that the confidant will not discuss the content of the conversation with another. The confider is asking for the content of the conversation to be kept secret. Anyone offering absolute confidentiality to someone else would be offering to keep the content of his or her conversation completely secret and discuss it with no one.


In practice there are few situations where absolute confidentiality is offered in Mile Cross PrimarySchool. We have tried to strike a balance between ensuring the safety, well being and protection of our children and staff, ensuring there is an ethos of trust where children's and staff can ask for help when they need it and ensuring that when it is essential to share personal information child protection issues and good practice is followed.


This means that in most cases what is on offer is limited confidentiality. Disclosure of the content of a conversation could be discussed with professional colleagues but the confider would not be identified except in certain circumstances.


The general rule is that staff should make clear that there are limits to confidentiality, at the beginning of the conversation. These limits relate to ensuring children's’ safety and well being. The child will be informed when a confidence has to be broken for this reason and will be encouraged to do this for themselves whenever this is possible.


Different levels of confidentiality are appropriate for different circumstances.


1. In the classroom in the course of a lesson given by a member of teaching staff or an outside visitor, including health professionals.

Careful thought needs to be given to the content of the lesson, setting the climate and establishing ground rules to ensure confidential disclosures are not made. It should be made clear to children's that this is not the time or place to disclose confidential, personal information.

When a health professional is contributing to a school health education programme in a classroom setting, s/he is working with the same boundaries of confidentiality as a teacher.


2. One to one disclosures to members of school staff (including voluntary staff).

It is essential all members of staff know the limits of the confidentiality they can offer to both children's and parents/carers (see note below) and any required actions and sources of further support or help available both for the pupil or parent/carer and for the staff member within the school and from other agencies, where appropriate. All staff at this school encourages children to discuss difficult issues with their parents or carers, and vice versa. However, the needs of the pupil are paramount and school staff will not automatically share information about the pupil with his/her parents/carers unless it is considered to be in the child’s best interests.

(Note: That is, that when concerns for a child or young person come to the attention of staff, for example through observation of behaviour or injuries or disclosure, however insignificant this might appear to be, the member of staff should discuss this with the Designated Child Protection Officers as soon as is practically possible. More serious concerns must be reported immediately to ensure that any intervention necessary to protect the child is accessed as early as possible. Please see the school Safeguarding Policy.) The designated Child Protection Officers are Stuart Allen, Lesley Mussellwhite, Toby Whalen, Sara Cook, and Emily Jordan.


3. Disclosures to a counsellor, school nurse or health professional operating a confidential service in the school.


Health professionals such as school nurses can give confidential medical advice to children's provided they are competent to do so and follow the Fraser Guidelines (guidelines for doctors and other health professionals on giving medical advice to under 16s). School nurses are skilled in discussing issues and possible actions with young people and always have in mind the need to encourage children's to discuss issues with their parents or carers. However, the needs of the pupil are paramount and the school nurse will not insist that a pupil's parents or carers are informed about any advice or treatment they give.


The legal position for school staff:

School staff (including non-teaching and voluntary staff) should never promise confidentiality. Children do not have the right to expect that incidents will not be reported to his/her parents/carers and may not, in the absence of an explicit promise, assume that information conveyed outside that context is private. No member of this school's staff can or should give such a promise.

The safety, well-being and protection of the child are the paramount consideration in all decisions staff at this school make about confidentiality.

School staff are NOT obliged to break confidentiality except where safeguarding  issues arise; at Mile Cross Primary school we believe it is important staff are able to share their concerns about children with colleagues in a professional and supportive way, on a need to know basis, to ensure staff receive the guidance and support they need and the children's safety and well being is maintained.

Teachers, counsellor and health professionals:

Professional judgement is required by a teacher, counsellor or health professional in considering whether he or she should indicate to a child that the child could make a disclosure in confidence and whether such a confidence could then be maintained having heard the information. In exercising their professional judgement the teacher, counsellor or health professional must consider the best interests of the child including the need to both ensure trust to provide safeguards for our children and possible safeguarding issues.


All teachers at this school receive basic training in child protection and safeguarding as part of their induction to this school and are expected to follow the schools' safeguarding policies and procedures.



All Governors are bound by the rules of confidentiality within their role as Governors. If confidentiality is broken the Governors position could be terminated. This final decision will be made by the Chair of Governors with advice from Governor Services.


Visitors and non-teaching staff:

At Mile Cross Primary school, we expect all non teaching staff, including voluntary staff, except those identified in the paragraph above, to report any disclosures by children or parents/carers, of a concerning personal nature to the designated child protection officer as soon as possible after the disclosure and on the appropriate forms. This is to ensure the safety, protection and well being of all our children and staff. The designated child protection officer will decide what, if any, further action needs to be taken, both to ensure the children get the help and support they need and that the member of staff also gets the support and supervision they need.



Mile Cross Primary School believes that it is essential to work in partnership with parents and carers and we endeavour to keep parents/carers abreast of their child's progress at school, including any concerns about their progress or behaviour. However, we also need to maintain a balance so that our children can share any concerns and ask for help when they need it. Where a pupil does discuss a difficult personal matter staff at Mile Cross Primary School, they will be encouraged to also discuss the matter with their parent or carer themselves.


The safety, well-being and protection of our children are the paramount consideration in all decisions staff at this school make about confidentiality.


Complex cases:

Where there are areas of doubt about the sharing of information, staff can seek a consultation with the local Children’s Safeguards Service Child Protection Co-ordinator.



This Policy should be read in conjunction with other school policies and procedures:

PSHE policy

Drugs policy

Sex and Relationship policy

Safeguarding policy

Anti Bullying policy

Restorative Behaviour policy

Whistle-Blowing policy


Statement of ground rules to be used in lessons

(This should also be contained in any policies relating to the teaching of PSHE, including sex and relationship education and drug education)


We adopt ground rules to ensure a safe environment for teaching in particular in PSHE and Circle time. This reduces anxiety to children and staff and minimises unconsidered, unintended personal disclosures.


At the beginning of each PSHE lesson and Circle time, children are reminded of the ground rules by the teacher or outside visitor. The teacher establishes the ground rules together with the children at the beginning of each half term of teaching PSHE and Circle time.


When confidentiality should be broken and procedures for doing this:


See the Safeguarding Policy

Where this does not apply and if a member of staff is still concerned and unsure of whether the information should be passed on or other action taken the Head

Teacher should be informed.

If the Head teacher issues instructions that he should be kept informed, all staff must comply. There is always a good reason for this, which staff may not know about.


The principles we follow at Mile Cross Primary school are that in all cases we:

·      Ensure the time and place are appropriate, when they are not we reassure the child that we understand they need to discuss something very important and that it warrants time, space and privacy.

See the child normally (and always in cases of neglect, or abuse) before the end of the school day. More serious concerns must be reported immediately to ensure that any intervention necessary to protect the child is accessed as early as possible.

·      Tell the child we cannot guarantee confidentiality if we think they will:

·      hurt themselves

·      hurt someone else

·      or they tell us that someone is hurting them or others

·      Not interrogate the child or ask leading questions

·      We won't put children in the position of having to repeat distressing matters to several people

·      Inform the child first before any confidential information is shared, with the reasons for this

·      Encourage the child, whenever possible to confide in his/her own parents/carers


Support for staff

Staff may have support needs themselves in dealing with some of the personal issues of our children. At Mile Cross Primary school we prefer staff to ask for help rather than possibly making a poor decision because they don't have all the facts or the necessary training, or taking worries about children home with them. There are many agencies we can refer children to who need additional support and we have procedures to ensure this happens. We all work together as part of a team to support our children and asking for help is a way we make sure Mile Cross Primary school is a happy and safe learning environment. We provide staff with opportunities for regular in House Supervision sessions with a trained counsellor.


Onward referral:

The SENCO and Designated Child Protection Officers are responsible for referring children to outside agencies from the school. Please do not make referrals unless you believe a child protection referral to the police or SSD is necessary and the designated person does not agree. (‘What to do if you’re worried a child is being abused’, DfES, HO, etc., 2003).


Dissemination and implementation:

This policy has been disseminated to all teaching and non-teaching staff.

All new staff, including volunteers, receive a copy of the policy, together with basic training on the school's Safeguarding Policy and procedures from the Designated Child Protection Officer.



This policy is reviewed every 2 years or whenever deemed necessary by the Head Teacher and Governors in the light of events and changes in the law.


Due for review: November 2016